We do not take custom orders, sorry!

Q: Do you ship internationally?  A: Absolutely! 

Q: When will my order ship?          A: 1-3 business days from order (Monday-Friday are our business days).

Q: I paid for priority express shipping and didn't get it in time, can I get a refund? 

A: You can, but you need to contact us within 20 days of the ship date so we can file for a return from USPS. Once it's past 25 days we won't have enough time to file with them, and past 30 they don't offer it.

Q: I received a set of dice and I don't like them, can I exchange it?    A: Yes! You will need to pay for the shipping both to return it and for the new set to get to you.

Q: I received a die with a flaw, can I replace it?
A: Absolutely! Please send an email with a picture of the flaw and let us know which die to send you. 

Q: Where are you located? Do you have a place I can come visit and buy dice?

A: We are located in Portland, OR and we work from home! We do not have a storefront or a way for you to pick up dice, so ordering here is best!

We offer wholesale dice orders to brick and mortar stores within the US as well as any store located internationally. Please contact us to set up your wholesale account at wholesale@fennekandfinch.com

We use 100% recycled kraft paper mailers, which is making a huge difference everyday to the amount of single use plastic we are using and putting into the environment.

Our business cards, packing tape, and paper content is printed on recycled paper.

We recycle all our plastic film.

All of these things together are making a huge difference on how we are impacting the environment.